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When I try to install LABELVIEW or TEKLYNX printer drivers on my Windows 2003 Server machine, I get an error that states "Error Code = 1930 The printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers". I also receive an error from LABELVIEW that states "Warning 2300: Teklynx LABELVIEW requires a default printer!". |
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To correct this issue:
- Click Start > Printers and Faxes
- Click Help > Help and Support Center
- Click the Search tab. Search for the term kernel mode
- Several topics will be found in the search. Select the entry titled "Block the installation of kernel-mode drivers" and click the Display button.
- The help topic will open along with instructions for disabling the setting. For your convenience, the directions are also detailed step-by-step below. To view a larger version of the image above, click the image.
- Use the shortcut in the help topic to open the Group Policy Object Editor. Double-Click Computer Configuration.
- Double-Click Administrative Templates.
- Double-Click Printers.
- Right-Click the entry titled "Disallow installation of printers using kernel-mode drivers" and select Properties
- Select the Disabled setting by clicking the radio button next to the setting. Click Apply, then OK to exit the dialog box.
You will now be able to install drivers in LABELVIEW.
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